Service, sales, parts, rentals, equipment, and accounting in one system — engineered to replace the binder-and-spreadsheet ops today's DMS quietly forces on you.
Real life: a customer drops off two skid steers and a wheel loader at the same time. Your DMS forces three work orders, three invoices, three contexts. The tech and the writer just want one job.
Mobile is an after-thought screen of the same desktop UI. Photos live in someone's text messages. Sign-offs live on paper. Your proof of work is whatever your tech remembers at end-of-day.
Parts pricing, warranty registration, telematics — promised, never delivered. Every OEM gets a custom hack that breaks the next time their portal redesigns.
Every WO is a parent. Segments are per-machine units of work.
Field-tech first. The mobile UI is the default, not the fallback.
Tiered adapter architecture so multi-OEM dealerships actually scale.
Every module below shares the same data model — no double entry, no exports, no "that lives in the other system."
Segmented WOs, multi-tech assignment, 3 Cs, per-segment time and parts, photo capture, threaded messaging, customer sign-off.
Sales leads, deal builder, deal lines with trade-ins and F&I, finance products, OEM holdback, and closed-deal handoff to invoicing.
Lenders, programs, curtailment schedules, and payables — floorplan interest and principal tracked against the unit, not a spreadsheet.
Parts catalog, purchase orders, receipts, returns, and cycle counts. Bin locations, on-hand, and reorder points that stay honest.
Rental agreements linked to equipment, utilization tracking, and the same intake/condition photo flow service uses.
One unit, many concurrent roles — inventory, rental fleet, active WO, customer-owned. Hours as an append-only reading log, not a stale field.
Customer records, contacts, equipment relationships, and a magic-link portal so they can watch a job in real time.
GL accounts, revenue categories, fiscal periods, and a QuickBooks Online mapping layer so invoicing lands in your books cleanly.
@-mentions, state alerts, parts-needed pings — routed to the right person and delivered in-app, by email, and on their phone.
Dozer runs on a tiered OEM adapter model — a single implementation extends across your entire network without forking the codebase. Add a brand, not a project.
Talk OEM partnership30 minutes, live system, real data. We'll walk your day through Dozer — service, sales, parts, rentals — and show you the parts of the DMS that finally fit.